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After-sales service Our products have one-year quality guarantee . If you buy a Blackview BV6300Pro Phone from our Amazon store (Blackview Official Store-US), if you have any questions, please do not hesitate to contact us. Our after-sales service team will respond to you friendly and quickly within 12 hours. [email protected] Package Content Blackview BV6300Pro Rugged Phone*1 Power Adaptor*1 Type-C Cable*1 Earphone*1 Screen Protector Film*1 User Manual*1 Dual SIM card Blackview BV6300Pro Smartphone supports 2 Nano SIM cards OR 1 Nano SIM card + Micro-SD. But the smartphone does not equipped with the SIM card in the package! Connectivity 2G: 850/900/1800/1900 3G: WCDMA(B1/2/4/5/6/8/19); TDS(34/39); CDMA(BC0/BC1/BC10) 4G: FDD(B1/2/3/4/5/7/8/12/13/17/18/19/20/25/26/28A/28B/66); TDD(B34/38/39/40/41) Wi-Fi: 802.11a/b/g/n/ac Bluetooth: BT4.2 GPS: YES If you have any problems of network, please tell us first.