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How to select motor: (1)Confirm the Voltage, Torque, Structure, Work rule; (2)Structure: Right Angle Output, Straight Output, Go and Back, Rotation Work, Line Work. Work Rule: How long work in a period; (3)Torque: Constantly Working Torque should not exceed 75% of the motor's Rated Torque. Instantly Working Torque should not exceed motor's Rated Torque; (4)Motor under loading, Measure Current should not exceed motor's Rated Current. If necessary, you can install Overcurrent Protection Device.Why don't motor running? Your motor if is low speed motor, extra low speed motor should observe carefully. Connection if is correct, and other electric parts if is fine. All products from our store was test before shipping, and with best package. If also have problem please contact us. Install and Operate notes: (1)Don't store or operate in high temperature or damp environment, and avoid gas environment. (2)The motor's shaft axial direction and radial direction bearing stress should not exceed it ability. (3)When install gears/sprockets/pulleys on the output shaft, don't unusual strike. When fix motor, screws length should not be too long, or will break the parts inside motor. About noise: DC high speed motor will produce a little noise, if very care about noise, please kindly contact us.