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The VSI-Pro can be covertly or overtly installed to allow the user to record such events as: "sweet hearting", voids, no sale, returns & refunds, short changing and substitute scanning. Sweet hearting requires an accomplice or "sweet heart" who loads up expensive items for check out. The clerk then rings up the items but charges a lower price than marked. This type of loss shows up later as shrinkage. This technique is just one of a number of fraud examples that can be detected with the VSI-PRO text-over-video device. Perhaps one of the best features of the VSI-PRO is that one device works on virtually every cash register. No longer do you have to buy a different VSI-PRO model for each brand of cash register. One model fits all so long as the cash register has a standard RS-232 port.