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Anykit committed to high quality product development and production, pursuing constantly innovation, our mission is to provide the best shopping experience. This plug and play otoscope is the easiest way for iPhone/iPad user, no need long time waiting for wifi connection. For more stable and smooth image, please use the original cable of your phone!!! You can also connect the ear scope to your device with the included charging cable and adapters. Only support iOS 8.0+iPhone/iPad and Android 4.0+ device NOT support MacBook, Windows PC How to Use 1.Download and install the [IUVC Pro] software for your device. 2.Connect you device to the otoscope.[The otoscope connected successfully when your device showing it's charging.] 3.Open the installed App, there you go. 4.For Android user, please enter the setting menu, enable [USB tethering], go back and the camera will be recognized by your phone. Notes: 1.The focal length is fixed at 2-3cm, Please adjust the distance between the camera lens and your ear to get focused if you can not see the image clearly. 2.Ear canal is not perfectly straight, please gently pull the top of your ear up and back to help viewing your eardrum easily. 3.Please adjust the brightness of the LED lights to prevent glare. 4.Please keep the camera clean to avoid blurry image.