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Product Description Just as The Road Less Traveled provided hope and guidance for individuals seeking growth, this major new work by M. Scott Peck, M.D., offers a needed prescription for our deeply ailing society. Our illness is Incivility--morally destructive patterns of self-absorption, callousness, manipulativeness, and materialism so ingrained in our routine behavior that we do not even recognize them. There is a deepening awareness that something is seriously wrong with our personal and organizational lives. Using examples from his own life, case histories, and dramatic scenarios of businesses that made a conscious decision to bring civility to their organizations , Dr. Peck demonstrates how change can be effected and how we and our organizations can be restored to health. This wise, practical, and radical book is a blueprint for achieving personal and societal well-being. From Publishers Weekly The author of The Road Less Traveled stresses the importance of civility in everyday life. Copyright 1994 Reed Business Information, Inc. Review "A peck of hardheaded, kindhearted advice; the author's best since [ The Road Less Traveled.]-- Kirkus Reviews "An extremely important book...Dr. Peck gives us powerful new reasons for hope and confidence in our personal ability to change ourselves and the world."--Vice President Al Gore, author of Earth In The Balance: Ecology And The Human Spirit From the Inside Flap Just as The Road Less Traveled provided hope and guidance for individuals seeking growth, this major new work by M. Scott Peck, M.D., offers a needed prescription for our deeply ailing society. Our illness is Incivility--morally destructive patterns of self-absorption, callousness, manipulativeness, and materialism so ingrained in our routine behavior that we do not even recognize them. There is a deepening awareness that something is seriously wrong with our personal and organizational lives. Using examples from his own life, case histories, and dramatic scenarios of businesses that made a conscious decision to bring civility to their organizations , Dr. Peck demonstrates how change can be effected and how we and our organizations can be restored to health. This wise, practical, and radical book is a blueprint for achieving personal and societal well-being. From the Back Cover Just as "The Road Less Traveled provided hope and guidance for individuals seeking growth, this major new work by M. Scott Peck, M.D., offers a needed prescription for our deeply ailing society. Our illness is "Incivility--morally destructive patterns of self-absorption, callousness, manipulativeness, and materialism so ingrained in our routine behavior that we do not even recognize them. There is a deepening awareness that something is seriously wrong with our personal and organizational lives. Using examples from his own life, case histories, and dramatic scenarios of businesses that made a conscious decision to bring civility to their organizations, Dr. Peck demonstrates how change can be effected and how we and our organizations can be restored to health. This wise, practical, and radical book is a blueprint for achieving personal and societal well-being. About the Author M. Scott Peck, M.D., is the author of several New York Times bestsellers, including The Road Less Traveled, which has spent more than ten years on the Times list. He and his wife, Lily, live in northern Connecticut and have been the recipients of several awards for peacemaking. Excerpt. © Reprinted by permission. All rights reserved. CHAPTER 1 Something Is Seriously Wrong Toward a Redefinition of Civility There is an illness abroad in the land. On Monday, January 29, 1990, the USA Today newspaper carried a full-page advertisement. Tiny print in the left lower corner identified the advertiser as Dun & Bradstreet (D&B), a large financial analysis firm specializing in “The Fine