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3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations
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About 3000 Power Words And Phrases For Effective
Product Description A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance reviews, geared toward managers of all levels, from the author of How to Write It. Performance reviews are one of the best tools managers have to shape company talent and culture, develop strong channels of communication with employees, and create systemic change. In this pithy, user-friendly handbook, author and writing teacher Sandra E. Lamb lays out the best methods and proven tactics to administer productive evaluations that benefit both parties— and the company. Lamb teaches managers how to design scoring systems for employees, prepare for and conduct in-person and written reviews, and use the right key words. Covering both hard and soft skills, this indispensible reference includes lists of powerful words and phrases that clearly describe positive and negative performance. Featuring sections targeted to specific industries and jobs, this guide empowers managers at all levels to master the art of performance reviews that achieve results. Review "Sandra Lamb has come up with a fantastic framework for organizing performance reviews and suggestions for how to best give finely-tuned feedback with eloquent words. This is a marvelously clever and much-needed book. Words don't always come easy these days, and wordsmiths are a dying breed. Sandra is one of the very best. I highly recommend this book to you." -RICHARD N. BOLLES , author of What Color Is Your Parachute? “If a manager desired a ‘how-to’ book that made performance reviews quick, easy and immediately useful, this is the book. I am recommending this book to every company I consult to. Why? Because it definitely is the best performance review book ever written.” -MICHAEL MERCER, Ph.D., author of Hire the Best & Avoid the Rest About the Author SANDRA E. LAMB began her career in the field of technical writing, then moved on to a progression of organizational management and CEO positions. Along the way she developed and administered performance review and employee bonus programs that helped both her organization and her employees succeed. Lamb has researched and written texts in business organization and management, and brings to 3000 Power Words and Phrases for Effective Performance Reviews the kind of lightening accuracy and expert feel for the most effective words and phrases she demonstrated in her award-winning book, How to Write It, now in its third edition. She is also the author of Personal Notes and Write the Right Words. For more information, or if you are interested in having her as a speaker, spokesperson, or consultant, visit SandraLamb.com. Excerpt. © Reprinted by permission. All rights reserved. Introduction:The Value of Power WordsAmy (let’s call her) has an office next to the corner office, which is occupied by her boss, whom we’ll call Ted. Both Ted and Amy have been in these offices for three years. The two share a common wall; and they frequently overhear telephone conversations the other is having while negotiating with a client or coworker. Ted and Amy go to all the same product release and sales meetings. They see each other in the elevator and break room; and sometimes they casually chat about upcoming holidays, how Ted’s children are doing in school, or the general state of the national and international economies. Ted likes Amy and feels that she’s doing a good job as district sales manager. The strange thing here is that Ted has, for the entire three years he’s been Amy’s boss, communicated with her for work assignments, updates, progress reports, general information, and even for her performance reviews, entirely by email. He has not conducted a single face-to-face encounter to discuss how she is performing in her role as district sales manager. In short, Ted is clueless about his role as supervisor. Clearly, Ted either feels entirely unqualified to conduct a face-to-face meeting, or he suffe
