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We sells computers with upgraded configurations. If the computer has modifications (listed above), then the manufacturer box is opened for it to be tested and inspected and to install the upgrades to achieve the specifications as advertised. If no modifications are listed, the item is unopened and untested. Defects & blemishes are significantly reduced by our in depth inspection & testing. How to switch s mode to windows 10 1. On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation. 2. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.) 3. On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store. Technical Specifications: Memory: Upgraded to 20GB RAM Hard Drive: Upgraded to 512GB PICIE SSD Operating System: Windows 10 Home S mode Display:15.6 inch Full HD (1920x1080) 4-way NanoEdge bezel display with built-in 720p camera Processor: Intel Core i3-1005G1 Processor(1.2 GHz base frequency up to 3.4 GHz, 4 MB cache, 2 cores) Graphics: Intel UHD Graphics Webcam: Yes Fingerprint Reader: Yes Screen: NON-Touch Keyboard: Backlit Keyboard Ports: USB 3.2 Type-C, USB 3.2 Type-A, USB 2.0, and HDMI Wireless Connectivity: WiFi, Bluetooth 4.1 Battery: 2-cell Li-Ion Battery, up to 11 hours battery life mixed-use Dimensions(inches): 14.1 x 9.1 x 0.8 inches Weight: 3.75 lb