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We sells computers with upgraded configurations. If the computer has modifications (listed above), then the manufacturer box is opened for it to be tested and inspected and to install the upgrades to achieve the specifications as advertised. If no modifications are listed, the item is unopened and untested. Defects & blemishes are significantly reduced by our in depth inspection & testing. How to switch s mode to windows 10 On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation. In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.) On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store. Processor: AMD Ryzen 3 4300U Quad Core Processor Display: 14.0" FHD IPS Touch Display Memory: 4GB DDR4 RAM Internal storage: 256GB SSD Storage Graphics: Integrated AMD Radeon Graphics Optical Drive: None Battery Life: Up to 10 Hours Audio: 2 x 2.0W Speakers with Dolby Audio DAX3 Wireless: 2 x 2 802.11AC Wi-Fi and Bluetooth Combo