1. Introduction

Sterling Galleon Corporation (“Galleon.ph,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly, securely, and in compliance with applicable laws.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use Galleon.ph.

By using our Website, you acknowledge that you have read and understood this Policy. If you do not agree, please discontinue use of the Website.

2. Scope

This Policy applies to all personal data collected through:

• The Galleon.ph website
• Customer support channels
• Order processing and fulfillment workflows

This Policy does not apply to:

• Offline data collection
• Thirdparty websites linked from Galleon.ph
• Services operated independently by external providers

We are not responsible for the privacy practices of thirdparty sites.

3. Eligibility

Galleon.ph is intended for individuals who are at least 18 years old and above only. We do not knowingly collect personal data from minors. If such data is discovered, it will be deleted promptly.

4. Information We Collect

A. Information You. Provide

• Full name
• Email address
• Mobile number (optional)
• Billing and shipping address
• Birthday
• Gender
• Account credentials
• Information submitted through forms, surveys, or customer support

B. Automatically Collected Information

We collect technical and usage data such as:

• IP address
• Browser type and device information
• Pages viewed and time spent
• Clickstream and navigation behavior
• Items viewed or added to cart
• Cookies and similar tracking technologies

This helps us improve performance, security, and user experience.

5. Cookies & Tracking Technologies

We use cookies to:

• Maintain your session
• Personalize content
• Analyze traffic and usage patterns
• Improve site functionality

You may disable cookies through your browser settings, but some features may not work properly.

6. How We Use Your Information

We process personal data to:

• Create and manage your account
• Process and fulfill orders
• Communicate order updates and service notices
• Improve website performance and user experience
• Prevent fraud and unauthorized access
• Comply with legal and regulatory requirements
• Conduct analytics and business insights

We may use aggregated, anonymized data for reporting and analysis.

7. Online Payments

Galleon.ph does not store credit card numbers, CVV codes, or expiration dates.
All payments are processed by secure, PCIDSScompliant thirdparty payment gateways.

8. Email Communications

We may send:

• Order confirmations
• Account notifications
• Service updates
• Promotional newsletters

You may unsubscribe from marketing emails at any time.

Transactional emails will still be sent as part of service delivery.

9. Data Security

We implement industrystandard safeguards, including:

• SSL encryption
• Access controls
• Secure data storage
• Regular security reviews

While we exercise and ensure the utmost care to protect your data, no system is completely immune to risks. Rest assured however that we shall keep such risks to a minimum as much as possible.

10. Your Rights as a User

You may:

• Access your personal data
• Update or correct your information
• Object to certain types of processing
• Request deletion of your account (subject to legal retention requirements)
• Manage cookie preferences

We may retain certain data for fraud prevention, dispute resolution, and compliance.

11. Compliance with the Data Privacy Act of 2012 (RA 10173)

Galleon.ph fully complies with the Data Privacy Act of 2012, its IRR, and all relevant issuances of the National Privacy Commission (NPC).

A. Data Privacy Principles

We adhere to:

• Transparency
• Legitimate Purpose
• Proportionality

B. Lawful Basis for Processing

We process data based on:

• Your consent
• Contract fulfillment
• Legal obligations
• Legitimate interests
• Protection of vital interests

C. Your Rights as a Data Subject

Under RA 10173, you have the right to:

• Be informed
• Access
• Object
• Rectify
• Erase or block
• Data portability
• File a complaint with the NPC

D. Data Retention

We retain data only as long as necessary for:

• Service delivery
• Legal compliance
• Business records
• Fraud prevention

Data is securely deleted or anonymized after retention periods.

E. Data Sharing & Outsourcing

We may share data with:

• Payment processors
• Logistics partners
• Customer support tools
• Analytics providers

All partners are bound by confidentiality and data protection obligations through:

• Data Sharing Agreements (DSA)
• Outsourcing Agreements (OA)

F. Data Breach Response

In case of a breach, we will:

• Activate our Data Breach Response Plan
• Notify affected users when required
• Report to the NPC within mandated timelines

G. Data Protection Officer

For privacy concerns or data subject requests:

Data Protection Officer

Sterling Galleon Corporation

Email: [email protected]

12. Data Sharing & Disclosure

We do not sell personal data.

We may disclose information only when:

• Required by law
• Necessary to protect rights, property, or safety
• Object to certain types of processing
• Needed to fulfill orders or provide services

All disclosures follow strict confidentiality and security standards.

13. Policy Updates

We may update this Privacy Policy from time to time.

Significant changes will be communicated through:

• Website notices
• Email notifications

Continued use of the Website constitutes acceptance of the updated Policy.

14. Contact Us

For questions, concerns, or data requests:

Sterling Galleon Corporation

Email: [email protected]

Website: https://galleon.ph