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E-VOLT Customer Service: E-Volt wants the best experience for our customers. We stand behind all of our products and will resolve any problem that may arise quickly and with customer satisfaction in mind. Feel free to contact us anytime and for any reason. Additional Information: -- Shrinkage ratio 3:1 -- Compatible with AC and DC current -- Wire gauge fitment sizes printed on each connector. (Blue 16 Gauge -14 Gauge) -- E-Volt heat shrink connectors are compliant applicable quality standards including: ISO 9001:2008, ROHS, SGS and CE. -- Minimum shrink temperature: 176°F / 80°C -- Low minimum shrink temperature allows user to shrink tubing without melting wire coating. -- Full recovery temperature: 266°F / 130°C -- Operating temperature: from -67°F to 257°F or -55°C to 125°C -- Translucent case included. Wire crimpers, electrical tape, and heat gun shown in pictures are not included.