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Tiny foot print, compact, lightweight and equipped with an ergonomic handle, the new Inissia machine fits perfectly into any interior design. Troubleshooting Steps - The machine doesn't switch on: check the power cord and fuses. - The coffee isn't warm enough: preheat your cups and descale machine. - No coffee extraction: clean and descale if necessary. - Leakage in capsule area: clean the capsule holder and ensure the capsule is inserted correctly. - No hot water or steam: clean and descale if necessary. - The milk doesn't froth: clean the frothing device. We also recommend using semi-skimmed milk. - No water flow: fill the tank and make sure it is correctly inserted.