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iTalkie is a bluetooth4.1 device designed for ease of use with Zello on Android (Does Not work with iOS devices (iPhone/iPad/etc.), Does Not work with Two-Way Radios).You need to install iTalkieDaemon APP as a driver to make it work with Zello. The video tutorial is available at https://youtu.be/oi3AjYY8npA The iTalkie has the build-in 6th generation of cVc , which brings advanced audio enhancements and noise suppression to us as well as providing packet loss concealment to deliver the best possible call quality. Please Note that you need to install a driver APP named iTalkieDaemon to get it work with Zello. It is availabe at Google Play Store: https://play.google.com/store/apps/details?id=com.itsmartreach.iTalkieDaemon Currently iTalkie only supports Zello APPs on regular Android phones. Please note iTalkie does not work with iPhone or iPad. This product is certified by FCC (FCCID:2AQT2ZM) . Regarding there are various Android phones on the market, we recognize that in rare cases there are bluetooth compatibility issues between our device and android phones. So let us know if you encounter any issue or can’t get it to work. We will offer full refund to you if iTalkie can't work with your phone. Specifications: Chip: Qualcomm CSR8615 Speech enhancement: 6th generation cVc Speaker: 40mm / 8 ohm 1.5W Amplifier: 3W D class BT profiles: A2DP、HFP、SPP Standby: > 108 hours Talk: > 8 hours Weight: 112g Dimension: 62*88*32 mm Please note there is No earphone jack on the device. Let us know if there is any issue , we will offer full refund or free replacement for you. And you don't need to return the item. Hope this helps.