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1.Can the system calculate work hours? Yes. Rule Settings > Attendance Rule > Edit (check box Working Hours Calculate) for reporting under Report Management 2.Does the system account for different shifts? Yes. Shift Settings > Work Shift (then modify and add different shifts to assign to employees) 3.Does the system require a power adaptor? No. The unit can use the supplied USB cable directly to PC in lieu of AC adaptor 4.Can you get attendance and timecard information directly from device without PC? Yes. Insert USB device. From main menu - option #4 Report - option #4 report file will download and can be opened in Excel format to view attendance and timecard data. 5.Unit does not power on when connected to AC/USB connection. Reconnect device 2x in quick succession to power on device. If unit does not power on contact support for assistance. 6.Does the unit automatically update logs? No. Via USB connection, under Device Management > retrieve new logs and then view updated reports (under Report Management) Via USB device –option #4 Report – option #4 report the view updated report (under Report Management) load USB to PC - Under Device Management - Extension from main menu – Import Log from USB Disk 7.Can the device be connected on a network to access data? Yes. Device Management – Add IP information – Test connection 8.How do I clear data and default unit? Connect device via USB – Under Device Management – Extension (options Clear Data, Clear Admin and Reset Device) 9.How do I pull Attendance Report within the Attendance Software? Report Management – Analyze Attendance Data - - select Date Range/Employee(s) – Choose by Employee/Dept – Click OK – Start – Close when finished Under Report Management view reports – Daily, Monthly or Employee Monthly Report – Select Employee(s) and Date Range – Refresh 10. Does it have LAN Support? Yes