Strategies, Tactics, Operations for Achieving Dealer Excellence: How to Build a Sustainable Dealer Strategy, Structure Your Organization to Win and Keep Winning (Dealer Development) (Volume 2)

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About Strategies, Tactics, Operations For Achieving

"Strategies, Tactics, Operations for Achieving Dealer Excellence" is Volume 2 in McDonald's Master's Program in Dealer Management. It is the companion to his highly regarded, "Achieving Excellence in Dealer/Distributor Performance.""Strategies, Tactics, Operations" is the Comprehensive Guide to building Revenue Center management strengths. McDonald provides a roadmap to deploy highly competitive operations in New and Used Machinery Sales, Rentals Service and Parts.Executives who utilize these texts in their business are achieving Master's Level insight into  management problems. Until now, there was only "tribal knowledge" of best ways to approach and solve dealer operations problems. At last, this "tribal knowledge" has been written indexed in the form of over 640  documented Best Practices. BOOKSin The Master's Program in Dealer Management by WALTER J. McDONALD:Volume 1, in McDonald's Master'sProgram in Dealer Management  is AchievingExcellence Dealer Distributor Performance..  Achieving Excellence focuses on high-performancedealer quantitative Benchmarks.  It offers in-depth management coaching ineach Revenue Center -- new and used machinery sales, rentals, service, partsand customer training and retention. The text offers practical programsto strengthen and increase profitability, cash flow and customer retention.Volume2 contains management performance assessment procedures, tools tostructure remedial actions and over 600 Best Practices across all RevenueCenters.  "Strategies, Tactics" featuresa comprehensive high-impact accelerated start up program for new salesreps, a success-proven aftermarket parts sales and marketing guide,winning service labor technician productivity improvement techn