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Nexon Choice is based in California. Our vision is to provide quality Kitchen and Home products at affordable prices. Setup:Setting up our sensor soap dispenser is easy:1. Open the base cover and insert 4 new AAA batteries. Close the insert.2. Twist the top cap and open. Fill the tank with the liquid soap or sanitizer of your choice. Close the top cap by twisting and locking.3. Keep the on/ "+"button on the top pressed for 3 secs - you will see a red light blink - the unit is now ON. If you wish to turn OFF the unit keep button "-" pressed for 3 secs.4. The first time you use the unit open and close the lid one time to let air bubbles escape.Place your hand underneath the dispenser the pump will dispense soap.5. Try increasing the level by pressing + in case soap is not dispense in the beginning. Note: If you wish to increase the quantity of soap dispensed press the "+" button and place your hand underneath the disperser to check if you are satisfied with the quantity. Package Includes:1 Soap Dispenser1 User Manual Note: Battery and Soap are not included in this package. Satisfaction Guaranteed: Nexon Choice is committed to provide 100% satisfaction to all customers; If you are not truly satisfied with our soap dispenser, simply let us know for money back within 100 days, no questions will be asked; One year warranty on our soap dispenser for replacement.