External DVD Drive USB 3.0, OfficeWinner Aluminum Portable CD DVD +/-RW Drive Slim DVD/CD Rom Rewriter Burner Writer, for Laptop,Macbook Pro, Macbook Air Support Mac OSX Windows Vista/7/8/10, Black

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About External DVD Drive USB 3.0, OfficeWinner Aluminum

Trouble shooting: Q: The external device cannot be recognized by computerA: 1. Hook up the external CD drive to the direct USB port on your computer. If you connect it to a USB hub or extension cords, it maybe cannot recognize the Drive or read the CD/DVD.2. Ensure the computer included internal drive software instead of a virtual drive. Or try it with another computer.3. Ensure CD is placed well and not scratched.4. Ensure the compatibility of your CD. Or try with another CD.Q: Trouble in burningA: Blank cd is unformatted so please download the burning software.Q: Cannot play CD/DVDA: 1. Ensure cd is placed well and not scratched.2. Install VLC Media playerQ:Loud noise when it is workingA: Some CDs are thicker than ordinary CDs so it will make louder noise. Please do not feel worry because it is normal.Specification:* Interface: USB3.0 * Size:5.65 * 0.6 * 5.15 inch * Cable length: About 7.08 inchFeatures: * Equipped with USB 3.0 interface, high data transfer speed up to 5Gbps.Compatible with USB2.0 and USB1.0 * It features strong error-correcting ability, shockproof, lower noice, low prower consumption. * This CD Drive with voltage stabilization system, avoid high or low voltage lead to the drive can not use or damage the computer Warming tips:1.Customer using Windows 10 and above are advised to Install VLC Media player to Play DVD and CD. 2.For mac book ,type-c to USB A female adapter is needed . 3.If your computer could not recognized the external device, you would need to install a CD/DVD driver. 4.Please make sure the laptop is with sufficient power supply, a low capacity may cause the device can't be recognized.5.Contact us at anytime, if you have any question.We will reply you within 24 hours.