Send us an email at [email protected] within 3 days of receipt of item stating the reason for rejection.
Product is malfunctioning or is Dead on Arrival
Within 3 days from the time of receipt of item
Visit the product manufacturer’s website and notify them through the Customer Support that the items are faulty. Send us an email at [email protected] with detailed description of the problem. Should the feedback from the manufacturer arrive, please provide a printed copy and send it back to us along with the defective product.
Wrong or incomplete item
Within 3 days from the time of receipt of item
Send us an email at [email protected] within 3 days of receipt of item. Include photos of item/s and missing parts.
Not genuine or authentic
Within 3 days from the time of receipt of item
Send us an email at s[email protected] within 3 days of receipt of item. Include photos of item/s and explain why you think it's not authentic