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Winter is still here, and you may wanna give your family a warm gift. Package Content:one wheelchair side bag Customer Service: WepMeds Care is committed to providing you, our customer, with the best selection of adaptive product. Our customer service team is dedicated to provide the best in class support. Do you have questions about an existing order or any other questions? Please email us. Shipping Information: 1.Standard Shipping of FBA(Fulfilled by Amazon) order is 1-3 days. 2.Seller Fulfilled order is about 10-15 days. 3.Seasonal weather events and other disruptions may occur and cause delays for inbound and outbound shipments. Just contact us if you need to know the up-to-date information.