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A Productivity Practicum: An interactive course of study that empowers hospital managers to take control of their departments' Labor Productivity and talk like and with their Chief Financial Officer
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About A Productivity Practicum: An Interactive Course Of
Review "A must read for managers wanting to understand productivity metrics." -- Healthcare IT Consulting professional "Keith's workbook does an excellent job of uncovering the mystery of productivity which so many managers are intimidated by. Mystery no more. " -- Healthcare Management Engineer "This is an excellent resource for any new department manager and every executive who has a manager struggling to meet their performance goals. If they can't get it with this, they won't! I highly recommend it." --Lead Management Engineer "I highly recommend Keith's book, "A Productivity Practicum", for healthcare facilities that are seeking a more effective and efficient workforce through productivity enhancements. A must read!!!! " --Vice President, Consulting "There is truly an advantage to owning 'A Productivity Practicum' for gaining a shared understanding between clinical delivery models and financial management. " --Senior Consultant, Clinical Operations Improvement Product Description A "practicum" is a course of study that involves the practical application of previously studied theory. Hospital department managers rise to their level of responsibility by demonstrating clinical excellence, interpersonal and leadership skills, and attention to detail. Yet they are often frustrated by their inability to fully grasp the fundamentals of labor productivity management. For over twenty years, Keith Gott has worked with hospital managers to demystify healthcare labor productivity concepts, analyze their departmental staffing requirements, develop action plans for necessary change and utilize tools for documenting progress. This workbook is a distillation of the terms, concepts and exercises employed by Mr. Gott in his classes and seminars. This book is meant to be a WORK-book! Each chapter is followed by a review of key topics. Key chapters have exercises applying concepts both newly and previously reviewed. Solutions - not just the answers - to the exercises are provided. Readers are encouraged to highlight, annotate and write their answers herein. Chapters include: Environment Productivity Terms and Concepts Calculating Productivity Position Control versus Productivity Benchmarking - Where do I Stand? What's in Your Toolbox? Managing Productivity As the book's sub-title reads, the goal of this workbook is to give hospital managers improved familiarity and comfort with labor productivity management concepts, empower them to drive their departments' productivity (not just simply reflect shifting volume demands) and enable them to "talk like and with their Chief Financial Officer." Purchasers of the workbook also have access to online testing. These tests, taken before and after completing the workbook, enable senior managers to determine both value provided by the workbook and areas wherein their managers will require focused follow-up. From the Author Thank You for your interest in my book. You will note there are, currently, two versions of the book available - Volume One (the "blue book ") and Volume Two (the "red book "). Volume One is for hospitals and health systems that include Education and Orientation hours in their "Productive Hours" calculations. Volume Two is for hospitals and health systems that exclude Education and Orientation hours from their "Productive Hours" calculations. This book, like my teaching seminars, is dynamic not static. Accordingly, your feedback is encouraged and welcomed. Keith J. Gott [email protected] About the Author Keith Gott has more than twenty-five years of healthcare experience. He has supported comprehensive operational improvement and turnaround efforts at hospitals throughout the United States. Keith has been a financial and operational manager for hospitals and medical groups, a consultant for hospital operational and process improvement and, most recently, Vice President over one of the largest hospital consulting services in the U.S. He has led numerous classes and se
