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Please kindly note, 1. This neck massager uses electrical impulses therapy. You will feel an electric shock when you use it. This kind of electric shock will deeply relax your neck muscles, If you don’t like the electric shock, may traditional neck massager is better for you 2. 3 modes and 15 levels are realized by changing the frequency of electrical impulses 3. If you feel it is not stimulating enough, please ensure two electrodes touch your neck and keep neck moist slow enhance the level. 4. Please clean and keep the neck skin moist before use. 5. Keep pressing the switch button for 2 seconds to start 6.The charging plug is not included in the package, you can use the phone charger and the USB cable included in the package to charge 1.5 hour can be fully charged. The red light flashes during charging and the red light is always on, indicating that is fully charged. 7. Do not use if you have a pacemaker implanted in your body Electric Neck Massager 1. 3D Designed by the engineering of the human body, fits the physiological curve of the neck. 2. Mutliple working modes to choose: 1 heating options, 3 vibration patterns& 15 intensity settings. 3. Frequency pulse, magnetic effect, heating function, high frequency vibration massage and circular traction - all these 3 working functions made up of an energy area. 4. Reduce neck soreness, Promote blood circulation, Improve sleep quality, Soothe nerves, Stimulatecell activity, relaxation of cervical spine. 5. Comfortable to wear: This massager only 0.5lbs, Wearing no sense of weight; made of skin-friendly soft silicone, can direct contact with the skin, comfortable and breathable. Package Includes: 1 x Electric Neck Massager 1 x Remote Controller 1 x USB Cable 1 x User manual