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Q&A Q: Why the signal is poor on my doorbell? A: Keep the doorbell in range of the router. Thick or insulated doors can greatly reduce strength of your wifi signal even if your router is close by. This wifi doorbell can only be connected to a 2.4GHz network, not a 5GHz network. Q: Why I disconnect the doorbell it does not working? A: Tear off the insulation sheet on the bottom of battery, and make sure the full charge for 4-6 hours before first use. Then try to restart it again.specification Specification 1.Silent mode You can mute your doorbell chime, for those moments when you don't want to be disturbed. 2.Easy DIY setup Set up your doorbell in minutes with simple wire-free design. 3.Long standby time This wireless doorbells for home is available for the 5V/2A USB charger. Equipped with 2 high capacity 18650 rechargeable batteries, which can work with one battery when the other one is charged. The battery has a percentage display. 4.Motion Detection Change the sensitivity of the motion detection with the swipe of your finger. Choose from Low, Medium and High Sensitivity settings. 5.180°View & Night Vision 180-degree field of view provides ultra-wide angles with better coverage and fewer dead zones and night vision captures motion and activity around-the-clock. 6.Free Recording Select the appropriate date free video recording of up to last 7 days 20-second events. 7.Talk to Vistor The video doorbell equips with a high quality mic and speaker that allows you to talk with visitors or delivery man anywhere. Or scare off an unknown suspicious person who is wandering around your front door. 8.Sharing with Family Monitor and share to 4 devices. iOS and Android compatible. Package 1 * Wifi doorbell 1 * chime 2 * 18650 batteries