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We promise to provide 7×24 hours, year-round endless after-sales service, if you are not satisfied with the product or that there is a problem with the quality of the product, you can use it at any time for no reason to return, and get a refund. How to prevent the self brush from falling off ? Choose a good installation position before installation. If you choose to mount on the foot of the table, double-sided sticks and screws can be used together to effectively prevent falling off. If you don't want to nail in your white wall, you could use double-sided sticks, but you would need extra sticks to make it stronger. What does catnip be used for? How to use it? Our brush is designed with inner catnip compartment, add some catnipto attract your cats to use this cat brush by themselves.Your cats would not use it at all if no catnip.Some of the catnip is quite choppy and the brush holes are quite large, so be very careful to put the catnip in and not shake too much to avoid the powder catnip falling out. 4 Steps to Teach Your Cats to Use It (1) Look and Smell : Hold this cat brush, let your cats look and smell it for a few minutes or more (2) Brush Hair: Using the brush to brush their hair of the face or body, so that they can familiarize with it without fear (3) Add Some Catnip : Add some catnip to attract them to use the brush by themselves. (4) Install and Teach: Install the brush. Then bring your cat near to the cat brush and help them to rub their face or body on this product. Get Rid Of and Collect Loose Hair From now on, you don't have to annoy to clean the shedding hair any more .