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Casino Security and Gaming Surveillance
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About Casino Security And Gaming Surveillance
Product Description Almost all incidences of cheating, theft, fraud, or loss can be detected through the surveillance of critical transactions, audit observations, and reviews of key metrics. Providing proven-techniques for detecting and mitigating the ever-evolving threats to casino security, this book covers the core skills, knowledge, and techniques needed to protect casino assets, guests, and employees. Drawing on the authors’ six decades of combined experience in the industry, Casino Security and Gaming Surveillance identifies the most common threats to casino security and provides specific solutions for addressing these threats. From physical security and security management to table and gaming surveillance, it details numerous best practice techniques, strategies, and tactics, in addition to the metrics required to effectively monitor operations. The authors highlight valuable investigation tools, including interview techniques and evidence gathering. They also cover IOU patrol, tri-shot coverage, surveillance audits, threat analysis, card counting, game protection techniques, players’ club theft and fraud, surveillance standard operating procedures, nightclub and bar security, as well as surveillance training. Complete with a glossary of gaming terms and a resource-rich appendix that includes helpful forms, this book covers everything surveillance and security professionals need to know to avoid high-profile incidents, costly compliance violations and damage to property and revenue. Review Drawing from the experiences of their peers and colleagues in the industry, Boss, a gaming protection operator and consultant, and Zajic, an independent security consultant who teaches in the gaming departments at the University of Nevada in Reno and Las Vegas, explain the skills, knowledge, and techniques for detecting and mitigating threats to casino security and protecting casino assets, guests, and employees, for supervisors and investigators/agents. They discuss the most common threats and how to address them, from physical security and security management to table and gaming surveillance, as well as internal theft and fraud. Topics include IOU patrol, tri-shot coverage, conducting close watches, set-up and conduction of surveillance audits, threat analysis, statistical review, basic strategy, card counting, game protection techniques, loss prevention, players' club theft and fraud, surveillance standard operating procedures, training and investigation, and security surveillance. ―In Research Book News, booknews.com, February 2011 It’s professionals like Al and Derk who personify the professionalism that is crucial when establishing and operating modern casino security and surveillance departments. This book will quickly become the Bible for any security and surveillance officer.―Roger Gros, Publisher, Global Gaming Business Magazine About the Author Derk Boss is a well-respected gaming protection operator and consultant with more than twenty-eight years of experience within the gaming industry. He has served in executive positions in security, surveillance, and compliance capacities for American Casino and Entertainment Properties, Grand Casinos, Bally’s, Aztar, Del Webb corporations, and Tropicana Entertainment. The surveillance teams trained and led by Boss have a proven track record of success in the detection of cheating, advantage play, and both internal and external theft and fraud. Boss has earned professional certification as a Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), and Certified Surveillance Professional (CSP). Presently, Derk serves on the Gaming and Wagering Council for ASIS International and is a past chairman for the Council. He is currently the president of the International Association of Certified Surveillance Professionals (IACSP) and is one of its founding members. Derk is also a respected author, instructor, and speaker, specializing in the fields of surveil
