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Round-the-clock technical support comes standard with all appliances.
There are no limits on the number of Support cases allowed.
Important software updates. Receive more than just the standard fixes and minor software patches. The Support program delivers feature enhancements, full-rev updates, and new capabilities as long as your Support subscription is active.
Platinum level support allows enterprises with complex environments to have personalized service from a Technical Account Manager to help them achieve strategic goals with WatchGuard products.
Minimize downtime in the rare case of a hardware failure. WatchGuard will ship a replacement via pre-paid, next-day airfreight in advance of receiving the returned appliance.
WatchGuard Gold Support Renewal/Upgrade 1-yr for Firebox M690 (WGM69040701)