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【Compatibility】 G2 gateway works with all smart lock controlled by TTlock App. Suitable for all hornbill branded smart front door locks.
【Remotely Unlock/Lock】 Pairing G2 gateway with your TTlock App to achieve remotely unlock/lock, which is no longer limited to the Bluetooth unlocking distance. It supports sharing, modifying, and deleting passcode at any time and anywhere. View all operation records (except key) in real time on the App, always know who came to your house.
【Voice Control】The G2 gateway works with Alexa and Google Assistant(not included) to achieve voice control smart locks. One gateway can pair with multiple smart locks. Warm Notice: Please enter “+1” before your TTlock account when pairing gateway with Alexa.
【Installation Suggestion】 Work with 2.4G Wi-Fi, it is recommended that the distance between gateway and smart door locks should be within 26ft (8 meters) to ensure the connectivity of the gateway. Note: Please ensure your smart phone and gateway are connected with the same 2.4G Wi-Fi network.
【After-sales Service】: hornbill provides 30 days free return & replacement service, 12 months warranty and life-time free technical assistance. You are definitely welcome to contact us by email or phone if you have any questions about it. (888)988 -5816
✔Pair the Lock with the Gateway ★Video Link: https://youtu.be/p8Q8sPu8R5c 1. The gateway needs to be close to the lock, router and the phone. 2. Open the TTlock app, click upper left corner, choose ’Gateway' --click '+'--choose G2(Wi-Fi)--plug the gateway--click 'next' when the red and blue lights flash alternately -- choose the Wi-Fi and enter the Wi-Fi password. 3. The gateway does not support 5G network, and the 5G network needs to be temporarily closed. 4. Check whether the gateway indicator is in normal connection status(not connected-red and blue lights flashing alternately, connected-bluelights flashing). lf the blue light is on but the lock is not connected, you canunplug the gateway and reconnect it. 5. Mobile phone and gateway should connect with the same 2.4G Wi-Fi when pairing. 6. Please turn on the remote unlock function on the app before you use it. (Settings--Remote Unlock--Turn On.) ✔Pair the Lock with Alexa ★Video Link: https://youtu.be/PurMK6G2rFA Note: Please enter "+1" before your TT Lock account (Eg: If your username is phone number "8889885989", please enter "+18889885989"). ✔Pair the Lock with Google Home Assistant (★Warm Notice: Just passed the app test, it may not be very stable.) 1. Make sure you have installed Google Home APP and gateway. 2. Click the " +" button on the upper left of the app to setup device. 3. On setup device page, choose "Works with Google" to manage accounts page. 4. Search for "ScienerSmart" and enter your TTlock account on the authorize page. 5. Set Google Home Security Code in TTlock APP. You will be asked for this code when unlock with google home.