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About Sophinique X5 window cleaning robot: Sophinique X5 is a cleaning robot that works on multiple surfaces of glass, tiles, smooth walls and tables. It works with a built-in vacuum motor to help it draw in air and stand on a glass surface. Embedded UPS (Uninterruptible Power System) prevents the robot from falling out of the window even without power. With the free movement of two wheels on the surface of a window or wall, This X5 robot uses intelligent AI technology path calculations to clean glass surfaces! Features: 1. APP control or remote control for IOS / Android system 2. Suitable for glasses with a thickness of more than 1/8” 3. Cleaning speed: 4 minutes / m2 4. 4 automatic operation modes for cleaning the entire window 5. Automatic glass cleaning robot 6. Embedded UPS (Uninterruptible Power System) 7. Anti-fall control algorithm 8. Automatically detect window edges. 9. Microfiber cloth will never damage glass surfacce 10. High-strength safety rope (150Kgf). Specifications: Input voltage: AC100 ~ 240V, 50 / 60Hz Item size: 11.4 * 5.5 * 4.5 inches Item weight: 2.1lb Adapter: 24V, 80W. 6m/20ft cable (4m extension cable) Safe standby power: Built-in L-ion battery, 600mAh 14.8V Charging time: 1 hour Notes: The reason for machine slips down - The cleaning cloth are overuse or excessive wetting. The machine stop working during the cleaning process - Please check the power cord connection and switch to manual mode. The gap between the windows cannot exceed 5mm/0.2‘’, otherwise this robot window cleaner will fall down WARRANTY - Seller provide1 year warranty for any product issues, please feel free to contact us if any questions.