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Our Service: 1.When we know that your package for some reason lost, we will refund or send back new goods free again. 2.If you have questions about our products, you can send us an e-mail.We are happy to answer your questions via e-mail within 24 hours. 3. If you are not satisfied with our product or our customer service, please contact before you write us a negative feedback. We will give you the best solution. Maintainance: Avoid contact with chemicals and humid environment in order to avoid changes in color and texture. Avoid collision. Please wipe with a polishing cloth.