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You can see our product video link : youtu.be/xeY_4JeNwkE [NOTE] We ship this item by DHL,it will take 3-6 days to delivery. Free shipping! In addition, customized is available,if you have any idea, welcome to contact me. Thank you.Techincal Specification:Work voltage: AC 110~265V 50/60Hz Power:16W Light Color: RGBW (CREE chip) Remote:28key RF remote control Diameter of each fiber: 0.75mm+1.0mm+1.5mm end glow fiber optic cable Quantity of fiber cables included: 335pcs Length of each fiber cable : 9.8ft/3m The fiber cable operation temperature:-58°F - 167°FShell material:Aluminum Diameter of connector:20mm Lifetime: Over 50,000 hours Light source device size:L110*W110*H83mmRemoter dimension: L85*W52*H7mm Warranty: 2 years Package including: 1x 16w RGBW twinkle light engine source 1x 28key RF remote controller 1x (250pcs*0.75mm*3m+70pcs*1mm*3m+15pcs*1.5mm*3m) fiber optic cable 1 x 5pcs crystal1x Power adapter 1x User manual [About us] Shine Electronics is a supplier that providing high quality fiber optic lights kit. We support customized fiber optic lights kit. No charge for customization! If you order more than 3 sets, you can get an additional 3% discount. Welcome to customize all kinds of fiber optic sets for free! (3 making days)What can I do if the remote controller is not working? Match Code Function (It is available when leave factory) 1.Power on led engine, it works well when red indicated lights. 2.Press the FADE3 and FADE7 at same time in the effective remote distance, the white color of led engine flash. The code matches success. Battery included: NO