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Using Tips 1.When holding a heavy devices, loop the gooseneck into a circle shape or bend it into"S" or "Z" or "3" shape to create multiple standing points, avoid holder shaking or falling down. 2.Bend using two hands and bend just the gooseneck when adjusting the position beacause it is stiff.Pull the device violenlty to adjust may broke the nut. 3.Don't overtighten the base clamp too much so it won't break easily. 4.This holder cannot use for the phone with a ring case. Quality Guarantee:If there is any quality problem of the products issue, do not hesitate to contact us immedeately. We will solve the issue to your satisfaction.