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(1)Promise If you purchase the helmet from our shop,I promiss that 100% Guarantee,If you think the helmet is not within expectations,you can return it and full refund. (2)Customer Satisfactory Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction. Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback .