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How to hold tumblers on with the foam? First, tear off the white plastic paper on the foams, and then have to have it fit snug and at the end of the metal rod. And you have to push them on tight so that the foam hits the narrow part of the cup to sit on the level. Or you can measure the diameter of cups, and buy some foam tape from the dollar store to cut the corresponding foam to suit your cups. How to CHANGE THE DIRECTION that the arms spin? Two ways in all. The best way is that Grasp the rod with your hand, the machine will be in the opposite direction. For example, the machine originally turns to the left, and then you grasp the rod by hand, it became a right turn. There is another way, press the switch, but it is random. For example, when the machine begins to turn left when pressing the switch, and then turn it off for 2 seconds, and then turn it on, it may turn right, but sometimes you need to try a few times to change the direction. Why does tumbler Stop Mid Rotation? There are a few possibilities, as follows: 1. Rotor problem; 2. Bearing problems. Motor-bearing lubricating oil dries up, gets agglomerated, and sticks. Check: Turn off the power, try to turn it by hand, you can judge the resistance; 3. The coil is partially short-circuited; 4. Startup problem. The start winding is broken, the start capacitor is broken or the capacitor is internally open. If this turner stops rotation, please feel contact us timely via email, and send us some pictures about this, full refund or replacement is available for the first time. Please be assured of the purchase.