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Product Description ***BUSINESS BOOK AWARDS 2021 SHORTLISTED TITLE*** Most transformations and large-scale change programs fail, but in a rapidly changing world change is becoming more and more critical for survival. The HERO Transformation Playbook is your step-by-step playbook of EXACTLY how to deliver successful transformations and large-scale change programs with the best chance of success using the HERO Transformation Framework: a clear method to help you design transformation for maximum enterprise value creation and then deliver the outcome in a repeatable fashion. We built our framework through trial and error, learning from our mistakes and successes and solving common issues we came across and pitfalls that we have seen time and again. We then spent many years honing the framework, removing the fluff, distilling the concepts until it contained everything you need to succeed in the challenging world of change. In this book we teach you everything we’ve learned – including all of the roles, processes, meetings, governance, and templates for you to follow and apply to your transformation today - so that you can crack the code of change and lead successful transformations on your own. The more successful transformations that are delivered, the better the world will be for everyone! Review “This is the book on transformation we’ve been waiting for - a tried-and-tested, practical methodology presented in an accessible and straightforward way. There are so many books on transformation, but this is the first to provide a blueprint for success.” Kevin Cunnington, Digital Envoy and Transformation Lead for UK Government Corporate Leader “This book demystifies the complex art of transformation into digestible bites you can read on the tube or bus - a compelling read!” Jamie Gannaway, Ex-Chief Operating Officer at HSBC Bank “Successful transformation requires visionary leadership, creating a compelling cause and destination, but it also demands an effective process and plan to make sure it happens: this book helps you achieve both” Charles Vivian, Managing Director at North Highland Consulting Transformation Leader About the Author Arif Harbott is a Chief Technology Officer and digital leader widely renowned as a champion of enterprise transformation. He specializes in organizations undergoing large-scale change, including scaling start-ups, FTSE 100 companies and government entities. His experience has spanned multiple industries, where he has managed extensive budgets c.$1bn+, P&L $900m+ and led teams of 1,000+ people. Arif has been published widely in leading technology publications and speaks regularly at industry conferences. Outside the office, Arif enjoys hanging out with his wife, Heather, and their two boys, Noah and Ellis. In the little free time left, Arif loves to play competitive tennis and snooker. Digital transformation executive Cuan Mulligan has led and worked on some of the largest transformation programs in Europe over the last 15 years across TMT, online retail, gambling, banking and government. A digital native with an engineering background, he has held transformation leadership roles in successful large-scale agile adoptions, organization design and digital transformations that have positively impacted thousands of people. Cuan developed groundbreaking strategies for successful implementations while running his own consultancy and working with Paypal, Bwin, McKinsey Digital, Schroders and the UK Government’s Digital Service. When not helping organizations bring about lasting change, Cuan enjoys spending time with his wife, Sonia; their two sons, Antonio and Tiago.