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Product Description Wahl Elite Pro High Performance Haircut Kit #79602 Manufacturer Remedy Information ********MANUFACTURER TIPS:********* If the blades were not oiled, it may be possible the blades would not move. However, even if not oiled, the clipper will usually have enough power to run. Excess noise of the motor may be possible if the “voltage” in the consumers home was low, then the clipper may make a loud noise. There is an adjustment screw on the side of the clipper that will correct that issue (noted in the instructions). Note: This clipper is made to be only used in the USA. If used outside the USA, voltages are different and can effect performance and may damage the product. Manufacturer Contact Information Customer contact information: 815-548-8256